Espoo Museum of Modern Art (EMMA)
#usabilitytesting
@BOND Creative Agency
2018
“I had a chance to independently conduct usability testing with a target audience of an old and a new design. The goal was to demonstrate the improvement of the new design over the old and examine the usability of the new design.”
Tools
The challenge
Improve a bad usability of an old EMMA’s website; Eliminate the possibility of potential shortcomings and usability issues of a new design.
-my presentation of the results, based on the findings of the usability testing-
The process
“My team conducted a research and analysis of the project. Our designer came up with a layout and developed a final high-fidelity prototype of the website. I was assigned to independently prepare and implement usability testing of the old and new designs.”
Choose the user group and invite them to participate in testing
Prepare "usability tasks"
Prepare recording equipment
• Start by briefing and signing the document about the recording
• Turn on the recording (ask participant to think out loud, during the test)
• Give "usability tasks" one by one and ask to return to home page after completing each task
• After all tasks completed (or dealt with), give post test case questionnaire
• Ask freeform feedback
• Thank the participant
• Analyse the data by following:
- participants’ navigation through website
- tap target audit
- time taking to complete the task
- participant’s emotions during the task completion
- comments
- questionnaire's answers
- freeform feedback
-my presentation of the usability testing plan-
“In my process I found a target audience, prepared usability tasks, created test evaluation form and post test case questionnaire, as well as found related legal documents. After the tests, I analysed the results and presented them in a simple and visual format.”
-task evaluation results-
Espoo Museum of Modern Art is a major art museum in Espoo.
2018
museum of the year
135K+
visitors in 2019
3
Art Collections
11K+
artworks in the collections
Saastamoinen Foundation's collection exhibition Touch, 2019, EMMA – Espoo Museum of Modern Art. Photo: Ella Tommila / EMMA
“I feel good about this project, because I believe that my findings were essential to the final result and I think that my team appreciated my efforts because of it.”
Thank you for your time
